Dr. Sam D Granger

Dr. Sam D Granger

Sam D Granger is the creator and cheif editor of CustomerViewReports.com. He is a certified health writer and editor. He graduated from Columbia University, in the City of New York. Sam has written for various publications, covering topics such as health, gardening, lifestyle, and personal development. When he’s not writing, Sam enjoys hiking.

Why Companies Should Outssource Customer Service: A Guide

Why Companies Outsource Customer Service

Today, companies are turning to outsourced customer service as a strategy to differentiate themselves from the competition and provide exceptional customer experiences. Outsourcing allows businesses to tap into a global pool of skilled professionals, reducing operational costs while maintaining service…

10 Ways to Measure Customer Satisfaction Without Surveys

How to Measure Customer Satisfaction Without Surveys

As a business, understanding customer satisfaction is crucial for long-term success. However, traditional customer satisfaction surveys can be problematic, leading to biased responses and potentially dishonest opinions. Fortunately, there are alternative methods for measuring customer satisfaction that do not rely…